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Tuesday, May 3 • 11:00am - 12:00pm
Designing for Service & Effective Touch Points (event at Rev1)

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Every touch point in a brand experience is a moment-of-truth – a journey satisfied; a desire fulfilled; a promise made and kept. Chris Rockwell takes us through principles of effective touch point experience analysis regardless of what you're selling.

avatar for Chris Rockwell

Chris Rockwell

CEO, Lextant
Chris is the founder of Lextant, a human experience consultancy dedicated to informing and inspiring design through a deep understanding of people, their experiences and aspirations. With a vision for design research at the heart of innovation, Chris formed Lextant and led the development... Read More →

Tuesday May 3, 2016 11:00am - 12:00pm EDT
Rev1 1275 Kinnear Rd., Columbus, OH 43212